All policies are related to our presale only, as we have not started the regular ordering process yet:
I NEED TO CHANGE MY ORDER:
ll orders for the pre-sale are final If you have an update to address or an unusual situation, please email us at firstname.lastname@example.org and we will do our best to help.
MY ORDER IS LOST OR MISSING:
Please email us at email@example.com. You will receive a notification when the order is shipped If it becomes lost or missing, please contact us at firstname.lastname@example.org and we will help you from there.
MY ORDER WAS DAMAGED DURING SHIPPING:
Please send us pictures of the damage and your receipt number to email@example.com and we will replace any lost product. For any questions or concerns about your SNEK ENERGY order, points or for general information please email firstname.lastname@example.org